Frequently Asked Questions

How can I place an order?

Ordering from us is easy! Simply browse through our collection, select the items you love, choose your size, and click on the "Add to Cart" button. Once you're done shopping, proceed to the checkout page to finalize your order.

 

What payment methods do you accept?

 

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal, Apple pay and Google pay for secure online transactions.

 

Do you offer international shipping?

Yes, we ship worldwide! Wherever you are, we'll deliver your favorite football shirts right to your doorstep.

 

How long will it take to receive my order?

Delivery times vary depending on your location and chosen shipping method. Generally, domestic orders arrive within 3-7 business days, while international orders may take 8-16 business days. Please note that these are estimates and actual delivery times may vary.

 

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

 

Are your products authentic?

Absolutely! We take pride in offering only authentic, officially licensed football shirts from top brands and clubs. When you shop with us, you can trust that you're getting the real deal.

 

Can I track my order?

Yes, you'll receive a tracking number via email as soon as your order ships. You can use this tracking number to monitor the status of your delivery online.

 

Do you offer customization services?

At this time, we don't offer customization services. However, we're constantly expanding our offerings, so be sure to check back for updates!

 

How can I contact customer support?

If you have any questions or need assistance, our friendly customer support team is here to help. You can reach us via email at info@footyb.com or through our Contact Us page.

 

Do you offer wholesale or bulk discounts?

Yes, we offer special pricing for wholesale or bulk orders. Please contact our sales team at info@footyb.com for more information and to discuss your specific needs.